Privacy and website inquiries
Updated October 22, 2026.
What the inquiry forms do
The customer inquiry form submits quote, backup coverage, and paid trial requests directly to M-Urgency’s website. We store your request and its submission time, and send your business contact information and delivery details to HubSpot so we can review your inquiry, receive submission notifications, and respond. A confirmation means your inquiry was received; it does not confirm eligibility, availability, a price, or a booking. The driver interest form also submits directly on this website. We store the request and send your contact information, service areas, vehicle details, availability, and experience to HubSpot, labeled Driver Interest, so we can follow up about opportunities. Submitting interest does not guarantee an opportunity or create a contractor agreement. For urgent requests or submission problems, call 678-353-7900 or email wendell@m-urgency.com.
Information you choose to send
Customer inquiries may include your name, business contact details, organization, delivery areas, volumes, schedules, and general handling needs. Driver inquiries may include contact information, service areas, vehicle details, availability, and delivery experience. M-Urgency uses information you send to respond and discuss the requested services or opportunities.
Free checklist requests
The delivery backup checklist uses an M-Urgency form connected to HubSpot. When you submit it, our website sends your email address, optional first and last name, consent choices, and the source page to HubSpot so we can record your request. Permission to store and process your data is required for this request. Permission to receive future communications is optional and is not preselected.
After HubSpot accepts your request, the website displays a link to download the PDF. The website does not automatically email the PDF. Submitting a service inquiry does not subscribe you to marketing updates. We do not sell your contact information. To unsubscribe or request access, correction, or deletion of information you provided, email wendell@m-urgency.com.
Keep patient information out
Do not enter patient names, prescription details, medical records, or other sensitive healthcare information into these forms or the website’s service guide. Ask us to agree on an appropriate information-sharing method before sending sensitive material.
Delivery estimates
When you calculate a delivery estimate, pickup and destination street addresses are sent through our server to the U.S. Census Bureau geocoder. Matched coordinates are sent to the OSRM public routing service to estimate driving distance and time. Do not include names, unit details, or sensitive medical information in address fields. Estimates do not reserve service. If you choose to request the delivery, the estimate and delivery details are copied into the inquiry form and are saved and sent to HubSpot when you submit that form. Authorized M-Urgency personnel can review service requests and maintain quote and booking records in our private Route Desk workspace.
Website services
The website uses hosting infrastructure, a HubSpot connection for checklist requests and customer service inquiries, and fonts from Google Fonts. Those services receive ordinary connection information, such as IP addresses, when your browser requests their resources. The on-page service guide offers preset information; it does not accept free-text messages.
Contact us
For questions about information you have sent, or to request a correction or deletion, contact wendell@m-urgency.com or 678-353-7900. Include enough information to identify your inquiry without adding sensitive patient details.